Return Policy
At Herbal Glowup, we stand behind the quality of our products and want you to feel completely confident in your purchase. If for any reason you're not 100% satisfied with your order, we're here to help.
Eligibility
- Timeframe: Returns are accepted within 7 days of delivery
- Condition: Items must be unopened, unused, and in their original condition
- Packaging: Must include all original packaging and materials
- Proof of Purchase: Order number required for all returns
- Final Sale: Items marked "Final Sale" cannot be returned
How to Return
- Contact us at herbalglowup.pk@gmail.com with your order number and reason for return
- Include "Return Request" in the email subject line
- Wait for our team to approve your request and provide return instructions
- Ship items to our return center (address provided upon approval)
- Once received, we will process your refund within 5 business days
Important Notes
- Original shipping costs are non-refundable
- Return shipping is the customer's responsibility
- Refunds will be issued to the original payment method
- Exchanges are subject to product availability
For faster service, please include "Return Request" in your email subject line along with your order number. Need help? Contact us on WhatsApp.